Privacy Policy

The Flinderstreet Cafe (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

Information We Collect

• Information you provide: When you submit a contact or catering form, we may collect your name, email, phone number, company/organization, event details, delivery address (if applicable), and any message/order details you include.
• Basic technical data: Like most websites, our servers may automatically log basic information such as IP address, browser type, device type, and pages visited for security and performance.
• Cookies: We may use essential cookies for site functionality and security. We do not sell your personal information.

How We Use Your Information

We use information to:

• Respond to inquiries and catering requests
• Confirm order details, pickup/delivery logistics, and availability
• Improve our website and customer experience
• Protect our site from spam, fraud, or abuse

Online Ordering & Third-Party Services

Online ordering is handled through third-party platforms (for example, Square Online, Uber Eats, DoorDash, and Grubhub). If you place an order through those services, their privacy policies apply to the information you provide to them.

Sharing Your Information

We do not sell your personal information. We may share it only when necessary to:

• Respond to your request (e.g., contact you about catering logistics)
• Comply with legal obligations or protect our rights and safety
• Maintain security and prevent abuse (e.g., spam prevention)

Data Retention

We keep form submissions only as long as needed to respond and for reasonable business records. We periodically delete older inquiries when they are no longer needed.

Your Choices

• You can request access, correction, or deletion of your information by contacting us.
• You can choose not to submit personal information, but we may not be able to respond to your request.

Security

We use reasonable safeguards to protect your information. However, no website or transmission is 100% secure.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Contact Us

If you have questions about this Privacy Policy, contact us:
The Flinderstreet Cafe
5483 Philadelphia Street, STE C, Chino, CA 91710
Phone: (909) 591-8541

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.